Jinan Starma Intelligent Tech Co., Ltd. is a professional company which specializes in the manufacture and development of CNC machinery as well as the sales of domestic and foreign and technical service. We build DELLLASER and STARMACNC two brand.We helps customers succeed by providing more than 20 kinds of products covering woodworking engraving machines, advertising engraving machines, plasma cutting machines, laser engraving machines, stone engraving machines, engraving machines, machining centers, laser seal machines, vacuum membrane pressing machines, saws, woodworking machinery parts, CNC Router(mini cnc router,wood cnc router,ATC cnc router,wood cnc router production line,stone cnc router),Vacuum press machine and edge banding machine,Co2 laser engraving cutting machine,Fiber laser cutting machine (for metal),Fiber(Co2)laser marking machine,Plasma cutting machine(for metal)and so on. We take a various advantages in many industries including carpenter, advertising, gifts and crafts, building model, electronics, CAD/CAM industry mould, engineering decoration, and logo signs.
Each product is strictly examined according to ISO9001 (QCS) and ISO14001 (EMS) standards before it is sent out of our factory. And up to CE &FDA &SGS & CO $ FORM E certificate and win Alibaba good faith enterprise.DELLLASER persist on the mission of "supplying our customers with the best CNC&Laser equipments and solutions".
As an exporter in manufacturing and developing CNC machinery, we provide the best after-sale service including product design, product installation, product training and product maintenance. We aim to help customers succeed by providing products in leading technology and reliable quality, and to pursue customers' maximum satisfaction is our service tenet.
What the whole staff pursues is to make every user satisfied with our products and service. We try our best to follow customers' needs, and now it is a comprehensive innovation era for us. Ludiao products have been used in many countries, such as USA, UK, Russia, Japan, France, South Africa, Australia, Thailand, India, Mexico, South Korea, Vietnam, Pakistan, Singapore, Chile etc.
Our outstanding quality, excellent performance and perfect after-sale service have won the customers' consistent approval.
North America, South America, Europe, the Middle East, South Asia, southeast Asia, Africa,etc.
1. Pre-sales services:
A. Provide free technical consulting services for users.
B. Provide users with product samples, company profiles, credit certificates, product certificates and other information.
C. Invite users to visit our company to inspect product design, product manufacturing process, product prototype, product testing facilities and quality management system.
D. Invite users to visit the company of the products sold by our company and listen to the opinions of the users.
E. Our company can assign experienced technicians to design and select models for free according to the site conditions and technical parameters provided by users.
2. In-sales service
In the process of product manufacturing, invite the relevant technical personnel of the user to our company to inspect the inspection of each process in the manufacturing process, and provide the product inspection standards and results to the relevant technical personnel of the user.
3. After-sales service:
A. After the products of our company are delivered, we will provide free guidance and installation services (photos and videos are provided) for the products sold by whatsapp, phone, email and video.If the user needs on-site service, we will send professional technicians to on-site debugging service free of charge.
B. Our company is equipped with a high-quality after-sales service team mainly composed of technical personnel.After receiving the user's service information or feedback, make the user satisfied answer and deal with in the shortest time.
C. The warranty period of our products is 3 years.
D. Our products are provided with "three guarantees" service (return, replacement and repair are guaranteed for quality problems of our company).
E. Our company has set up a complaint hotline: (Tel:+86 635-7766063)If you are not satisfied with our after-sales service personnel with the quality and complaint, our company will seriously deal with.
Jinan Starma Intelligent Tech Co.,Ltd advantages
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DELLLASER and STARMACNC standard packing and shipping
We worked with famous brand parts enterprise. Such as Delta,Yaskarwa,Schneider,Raycus,IPG...
How to order DELLLASER laser cutting machine and laser welder and laser cleaning machine?
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